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SHIPPING & RETURNS

SHIPPING & RETURNS

ORDER PROCESSING

Please allow up to 5 - 7 business days for all orders to be processed and shipped, excluding weekends and all major holidays. A team member will contact you via e-mail to discuss any concerns, details, or updates on your order.

 

Once your order has shipped, you will receive a notification from us via e-mail. Please be sure to verify that you have entered the correct e-mail at the time of check out. 

 

MillYoni is not responsible for any delay in shipments caused by natural disasters, major holidays, incorrect information, or any other unforeseen event that we cannot control. 

 

 

We strive to process and ship all orders as quickly and accurately as possible. 

RETURNS & EXCHANGE

Due to a limited supply of items and the spread of COVID 19, we DO NOT accept RETURNS. ALL SALES ARE FINAL. Please be sure to confirm that you have selected the right size and color before completing the checkout process. 

 

 

We do not recommend shipping any unauthorized returns or exchanges to our location. Any unauthorized returns or exchanges will not be shipped back unless paid for by the original sender.

 

 

 

EXCHANGE POLICY

We DO NOT accept exchanges. ALL SALES ARE FINAL. Please confirm that you have selected the correct size and color before completing the checkout process. 

 

 

PLEASE BE ADVISED

 

 

An exception to this rule will ONLY be considered if an item(s) is shipped incorrectly on our behalf. If the item has any damages or defects, you may be responsible for those damages or defects caused after the item was received. If entitled to an exchange item due to a mistake on our behalf, we will gladly replace the product.

If authorized for an exchange, please include a copy of your original receipt, contact number, and item details (name, color, and size) that you would like with your return.

Upon receiving the returned merchandise, our team will thoroughly examine it to ensure no damage occurred to the item(s) after being delivered to the customer. Once that is confirmed, we will contact you via e-mail within 48 -72 hours with our final decision. 

ALL ITEMS must be in their original unworn and unwashed condition (labels, tags); to include being free of smells, stains, makeup, deodorant, and bodily fluids. MillYoni reserves the right to deny any exchange requests based on our discretion.

 

 

 

ALL EXCHANGE REQUESTS MUST BE WITHIN (3) BUSINESS DAYS OF RECEIVING YOUR SHIPMENT AND ARE SUBJECT TO INVENTORY CHANGES AND AVAILABILITY. 

 

EXCHANGE REQUESTS DONE AFTER (3) BUSINESS DAYS OF RECEIVING OF THE ITEM WILL NOT BE ACCEPTED. ITEMS THAT ARE ELIGIBLE FOR EXCHANGE MAY ONLY BE EXCHANGED ONCE PER ORDER. 

RETURN SHIPPING

 

All fees on shipments for exchange are the sole responsibility of the customer. We advise all customers to use a trusted method of shipping when doing a return for exchange. Be sure to obtain tracking and hold onto your tracking number when returning items. We are not responsible for any returned merchandise unless we have verified and confirmed proof of delivery. 

 

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